RADISSON BLU RESORT´S
Smoother operations at Radisson Blu Resort with Caspeco
A luxurious and welcoming hotel that combines comfort, service, and experiences – all seamlessly brought together under one roof with Caspeco.
Sit back and relax at Radisson Blu Resorts
At Radisson Blu Resort, the restaurant management team oversees six different dining venues, each offering a unique culinary experience. Rafela, the Assistant Restaurant Manager, plays a key role in coordinating operations, managing staff, and ensuring smooth communication between the kitchen and service teams. The resort features a variety of restaurants, including Mount Mocha Coffee Shop, a Steakhouse Brasserie, a large buffet restaurant for breakfast and dinner, La Piazza Italian Restaurant, as well as catering for major conferences and events.
To streamline the complex restaurant operations across these venues, Radisson Blu Resort relies on Caspeco’s comprehensive restaurant system. This system integrates several essential functions: POS (point of sale), staff management, reservations, and detailed analytics. Rafela highlights how the integration of these tools simplifies her daily tasks and allows her to focus on other important aspects of restaurant operations.
| Client | Radisson Blu Resorts |
| Industry | Restaurant, Hotel |
| Size | 150 + employees |
| Location | Trysil |
| Modules |
POS Staff Management Online Ordering Reservations Analytics |
Caspeco makes my job easier thanks to a seamless system that’s perfectly tailored for the hospitality industry.
Rafaela Nobre
Assistant Restaurant Manager
Modules in use
A comprehensive solution designed to meet every need – from the guest’s journey to staff management and follow-up. Caspeco’s complete restaurant system brings everything together under one roof to streamline operations and ensure increased profitability.
POS
Reliable, user-friendly, and packed with smart functionality – for satisfied guests and increased sales. Caspeco’s POS system manages everything from ordering to payment, allowing you to focus on delivering world-class service.
Staff
Payroll, time, scheduling, and staff files all in one. Caspeco Staff provides you with simple and efficient communication and administration for a complete overview of your business.
Booking
Offer your guests a seamless journey from start to finish. With Caspeco’s booking system, guests can reserve tables and activities, pre-order, and pay in advance.
Analytics
Get a complete overview of your business and gain new insights into costs, revenues, salaries, purchases, and margins.
Smooth onboarding and excellent support.
The transition to Caspeco went smoothly thanks to a thorough introduction and practical training, which made it easy for Rafela and the team to get started. What really stood out was the fast and clear support. Whenever there were questions, Caspeco’s support team was always available – a reassurance that makes Rafela highly recommend the system.
Independence and flexibility
Rafela appreciates the independence that Caspeco provides. Previously, external experts were needed for menu changes – now she can adjust the menu, program items, and manage the checkout process herself. This saves time and makes the restaurant more flexible.
Employee management is also smooth. Caspeco integrates revenue, tips, and scheduling, simplifying both the tipping system and payroll. For Rafela, who values accuracy in staff compensation, this is a great reassurance.
Guest experience and integration
An important feature is the integration with the hotel’s booking system, which allows restaurant charges to be automatically transferred to guests’ rooms. This creates a seamless experience from check-in to check-out without the guest needing to worry about payment at each meal.
Rafela’s experience shows how Caspeco streamlines operations, improves communication, and provides staff with increased flexibility in a busy resort environment. With Caspeco, Radisson Blu Resort has optimized its restaurant processes – boosting both productivity and guest satisfaction.
Efficiency in operations
For Rafela, one of Caspeco’s greatest strengths is its simplicity. The user-friendly interface allows the staff to get started quickly without extensive training or manual uploads. The result is more time for guests and less time spent on administration – a major advantage in a fast-paced hotel environment.
