DEN GYLLENE RÄVEN

A Success Story with Den Gyllene Räven

Discover how Den Gyllene Räven boosted their sales by 50% and significantly reduced staff costs with Caspeco’s restaurant system. Learn about their journey to smoother operations, happier staff, and increased profitability.

We increased our sales with Caspeco! We are super happy.

Karin Schönberg, Restaurant manager

From supplier chaos to Complete Restaurant System

In the heart of Norrtälje, guests can visit Den Gyllene Räven (The Golden Fox), a uniquely styled gastropub serving lunch and dinner to hundreds daily. With flavors from around the world and top-notch personal service, they’ve created a concept that appeals to a wide audience.

The high demand and diverse customer base require smooth handling in everything from staff to ingredients and structure, making an efficient operational system essential. With functionality that covers the entire guest experience, staff management, and analytics, the right system provides the structure and efficiency needed for daily operations.

Customer Den Gyllene Räven
Industry Restaurant (casual dining)
Operation size 1 unit
10+ staff
Location Norrtälje
Modules POS
Staff managament
Booking
Analytics

Overview

A gastropub with food and drinks from around the world. Focusing on high-quality service, Den Gyllene Räven serves lunch and dinner in a personal setting that invites guests to enjoy longer stays, whether at the bar or at a table.

The Challenge

For Den Gyllene Räven, it was crucial to achieve increased efficiency and structure in both operations and business follow-up. They needed to simplify the handling of larger groups throughout the entire guest journey. Additionally, new workflows were required to streamline everything from administration to follow-up.

The Solution

Caspeco’s complete restaurant system streamlines daily operations with efficient workflows and powerful analytics. Den Gyllene Räven benefits from features like easier bill splitting and smart scheduling, creating a new structure that simplifies everything from booking to payment.

It is so incredibly fast to split checks and items. There is a big difference in how easy ordering and payment flow is now compared to before Caspeco.

Karin Schönberg

Restaurant manager

The results

With Caspeco’s restaurant system, The Gilded Fox has refined its guest journey from booking to ordering and payment. The result is a smooth workflow that has increased sales by over 50%. Staff costs have also seen a clear improvement, with smart scheduling and analytics reducing labor percentages from 37.95% to 28.54%, a decrease of over 9%. This represents a significant improvement in both costs and revenues. Additionally, the implementation of Caspeco’s restaurant system has brought softer benefits—happier staff, less stress, and numerous insights that enhance long-term business value.

55%

Sales increased
Compared to the same period last year.

9%

Reduced labor percentage
After implementing smart scheduling and Analytics

66%

Fewer invoices
From three system providers to one

100%

Satisfaction
From staff to management

By bringing everything together under the same umbrella, we save money and have happier employees.

Karin Schönberg

Restaurant manager

Modules in use

A comprehensive solution designed to meet all needs from guest journey to staff and follow-up. Caspeco’s complete restaurant system gathers everything under one umbrella to facilitate operations and ensure increased profitability.

Staff

Payroll, time, scheduling and employe files in one. Caspeco Staff management gives you simple and smooth communication and administration for a complete overview of your business.

POS

Reliable, user-friendly, and packed with smart functionality – for satisfied guests and increased sales. Caspeco’s POS system handles everything from orders to payments, so you can focus on delivering world-class service.

Booking

Offer your guests a seamless journey from start to finish. With Caspeco’s booking system, guests can reserve tables and activities, pre-order, and pay in advance.

Analysis

Get a full view of your operations and gain new insights into cost, revenue, payroll, purchasing and margins.

Boosting profitability, enhancing experiences

Discover how Caspeco has transformed the dining experience for both guests and employees, enhancing profitability along the way. Join our community of thriving customers and see the difference for yourself.