Which POS system do restaurants use today?

If you’re choosing a POS system and wondering which POS system restaurants use, we have plenty of good tips for you. Modern POS systems are so much more than the advanced cash registers they once started out as. The most important thing is to think about what your goals are.

• What type of business will you run? Will it be table service, a fast food restaurant, or perhaps an à la carte restaurant?
• How many bars?
• Do you want to be able to open more points of sale depending on the season?
• How can guests order and pay as smoothly as possible?
• Which integrations make your restaurant operations smoother? All of this affects which solution suits you best.

A POS system as an investment

The budget is tied to the business. But the important thing is to see it as an investment. A good POS system can increase revenue by making work more efficient. Choose a POS system that gives you a clear view of sales, staff and guest behaviour, i.e. one that integrates with a loyalty programme. It’s not just about taking payments – it’s about running the whole business smarter. Caspeco, for example, has MPOS, which combines ordering and payment in the same device. With MPOS, you can open points of sale wherever you want in the restaurant.

POS systems that are easy to scale up

Many restaurants use POS systems that are easy to scale up. A stationary POS, a mobile POS in tablet format and an ordering and payment solution in the same device, MPOS, is the most common setup from the start. It lets you take payments over the counter at a fixed point of sale, complemented by mobile POS devices for ordering and payment anywhere in the restaurant.

Many restaurants use a POS solution that is part of an all-in-one solution, so you can add staff management, table booking and analytics if you want. With that in mind, choosing the right POS system will raise both service and the guest experience. Service is fast, the environment is loud and the entire customer journey happens in real time – at the table, at the bar, in the kitchen and at the moment of payment. A POS system built for restaurants understands that. It doesn’t just handle transactions; it keeps service flowing, reduces stress for staff and helps managers stay in control without having to live in spreadsheets. And above all: what really makes a difference is choosing a POS system with round-the-clock support in case you run into problems.

Here we list what we think you should consider when choosing a POS system.

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POS systems that support how service actually works

In the restaurant industry, small decisions are made all the time: moving a point of sale if there is suddenly a rush of guests somewhere, or being able to quickly take orders anywhere in the venue. This is solved with a reliable POS that also comes in mobile formats and can send orders to the kitchen or bar at the right time.

• A POS system should offer guests many payment options as well as the ability to split the bill. It should also be user-friendly so that new staff learn it quickly.
• A POS system built for restaurants should make the flow fast and natural, so staff can focus on people, not on lots of clicks.
• With a mobile POS, you can take orders and payments where the guests are and save time – no more running back and forth to the till.
• Your POS should also integrate with a table booking system so that guests can manage their bookings themselves.

Caspeco offers a handheld mobile POS for ordering and payment in the same device. With an ordering and payment device, your staff can take orders and payments anywhere in the restaurant. You can also easily open new points of sale where your guests are.

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POS systems that send orders with notes

Many problems with maintaining high service levels don’t start with a bad attitude; they start with unclear communication. A POS system built for restaurants lets waiting staff place orders quickly, giving them more time to talk to guests. Orders are sent directly to the kitchen or bar, and mistakes are rare. By adding notes about allergies or special requests, you raise the level of service for your guests.

This usually means:

• Clear, structured order tickets.
• Smart order routing: drinks to the bar, food to the kitchen, desserts to the pastry section, and so on.
• Fewer manual steps that leave room for errors.

It should be easy to train new staff

The restaurant industry has high staff turnover and seasonal employees with varied experience. If a POS system requires lengthy training, it will slow down operations.

The best systems are:

• Intuitive enough for new staff to learn quickly.
• Built for role-based access, so not everyone can change everything.

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It gives managers real control without more admin

A POS system should make it easier for managers to keep track of the restaurant. The POS system should give you a clear picture of the business and help you act quickly. Being able to integrate with all key systems is the key to success.

Valuable integrations include, for example:

• Table booking integrations – so guests can manage their own bookings, use waitlists and receive reminders.
• Staff management system – to keep track of scheduling, tips and payroll.
• Loyalty and gift cards – gift cards, discounts and deviations.
• Sales analytics – by hour, day and product, best sellers and underperforming items.
• Accounting – figures sent directly to the accounting system.
• Inventory system – match demand against stock.

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An all-in-one solution simplifies administration

Restaurants often use several systems: table booking, staff management, accounting, analytics, loyalty and more. A POS system built for restaurants that comes as an all-in-one solution with POS, staff management, table booking and analytics makes restaurant operations easier. An analytics tool ties everything together by pulling data from all your systems and combining it into a complete picture.

• A better overview of the entire business, where table booking, staff management and POS work together.
• Analytics – see sales figures and guest data and make data-driven decisions.

Which POS-system do restaurants use?

Looking for a complete overview? Caspeco offers POS and table booking integrated in an all-in-one solution.